Cremation

Cremation is a process in which the deceased is placed in a cremation chamber and reduced through heat and flame to bone fragments. Following cremation, the remaining fragments are carefully processed to a consistent size and returned to the family as cremated remains, commonly referred to as ashes.

After cremation, the remains are allowed to cool before any inorganic materials, such as metal, are carefully separated and removed. The remaining bone fragments are then processed to a consistent size and placed in a temporary container or an urn selected by the family.

The cremation itself generally takes approximately two to three hours, although the time can vary depending on several factors, including the individual’s size and the type of cremation container used.

Yes. Families may choose to have a viewing, visitation or funeral with the deceased present before cremation. A memorial service, celebration of life or other gathering may also take place after cremation. Our funeral directors can explain the options available and help you make arrangements that reflect your wishes.

Yes. Families who wish to be present when their loved one is placed into the cremation chamber may have the opportunity to do so. Our funeral directors can explain how a witness cremation is arranged and what to expect.

No. A traditional casket is not required for cremation. However, provincial law requires that the deceased be enclosed in a rigid container, which is cremated with the deceased. We offer a range of options, from simple cremation containers to traditional caskets for families who choose to have a funeral or viewing before cremation.

No. Purchasing an urn is entirely optional. If an urn is not selected, the cremated remains are returned in a temporary container at no additional charge. For families who would like an urn, we offer a wide range of options suitable for burial, placement in a columbarium niche, keeping at home or scattering, including biodegradable urns designed for burial or water scattering. Keepsake urns and cremation jewellery are also available for family members who wish to retain a small portion of the cremated remains.

There are many options for cremated remains. They may be buried in a cemetery, placed in a columbarium niche, kept at home, scattered in a meaningful location or memorialized using a combination of these options.

Before choosing to scatter cremated remains, it is important to understand that the decision is irreversible and, if all of the cremated remains are scattered, there may be no permanent place of memorialization. For some families, having a permanent place to visit, reflect and remember is important.

Yes. Cremated remains can be transported by air, but requirements vary by airline, destination and country. We recommend carrying cremated remains in your carry-on baggage in a container that can be screened by airport security. Ensure to travel with a copy of the cremation certificate and death certificate. Our funeral directors can provide guidance, and travellers should confirm current requirements with their airline and the Canadian Air Transport Security Authority (CATSA) before departure.

In British Columbia, certain legal and administrative requirements must be completed before cremation can take place. This includes registering the death and obtaining the required authorization and permits. Provincial law mandates that cremation cannot take place until at least 48 hours after the death.

Identification is maintained throughout every stage of our care and the cremation process. Strict procedures are followed from the time a person comes into our care through to the return of their cremated remains. We understand how important this responsibility is and take every precaution to ensure the identity and security of each person entrusted to our care.