It is with great sadness that we announce the passing of our beloved family member Susan Isabel Andrew.  Susan passed away peacefully on September 10, 2023, in Victoria British Columbia.

Susan was born on June 27, 1959 in St. John, New Brunswick, and was the youngest of five children. She was the devoted daughter of Isabel and Frank Andrew and loving younger sister to Rosemary Del Degan, all of whom predeceased her.

Susan will be deeply missed by brothers Bill (Denise), Frank (SanSan), John (Sue) and brother-in-law Aldo Del Degan as well as by nieces and a nephew, Jessica (John), Marc (Jenia), Marion (Jeff), Kaitlyn (Kyle), Laura (Tyler) and Mary (Matt).  Susan also cherished her great nieces and nephews, Isabel and William, Nicholas and Max, Rooney, Cooper and Piper.

Susan was devoted to family values and traditions. She cared about her family and was always there to provide moral support during difficult times. She loved her parents dearly; she was a true daughter. They instilled in her courage, faithfulness, love and understanding. She formed bonds that connected all her siblings and her family will miss her greatly.

Susan spent most of her adult years living and working in Banff, Alberta. There she formed lasting friendships with countless people. She was known in the Bow Valley for many years as Magpie Sue after working for the Magpie and Stump Restaurant as a cook in the early 80’s and later becoming their general manager.  She was also employed at Wild Bill’s, the Grizzly House, Johnny Rays, The Cake Company and Mountain Business Systems.  She worked for a short time at Club Med in St. Lucia.  She was well-known and respected by many in the small Banff Mountain town.

Though Susan loved the mountains, more recently she decided to try something different and in 2016, she moved to Victoria, British Columbia.  After working in some shorter-term employment, she was hired by BC Ferries.  She loved her work there, was highly regarded by staff and admin, became a trainer and kept new hires under her wing.  Folks liked her gregarious nature and said that she was fun.

Susan’s passing is a great shock to all who knew her.  Following her wishes to be cremated, she will be buried in Banff with a Celebration of Life to be held at the Legion on November 19, 2023.  In lieu of flowers, donations can be made to the Royal Canadian Legion No. 26 Col. Moore Branch in Banff Alberta.

Condolences may be offered to the family below.

McCall Gardens

  • Shauna

    I first met Sue in Banff in the late 80s and our friendship endured for more than 30 years. She was so witty, kind, caring, and thoughtful. So many long late night chats, girls road trips, and countless laughs that I will never forget. We could go a long time without talking and then reconnect like we hadn’t missed a day. I know she was the same with so many. It was lovely to meet some of her family and no surprise to see how many people adored her. Her final resting place is beautiful, under the mountains she loved so much. I will visit her there when I can. Deepest condolences to her family and friends. Love you forever Sue.

  • Truman Hoszouski

    Thanks for the memories and the friendship that now seem so long ago and far away. Rest easy Sue.

  • Anne Tomyn

    Working with Susan was a great privilege. She was always ready to learn and worked hard to support the team at BCF and our customers. Her friendly manner and smile are missed. My thoughts and prayers are with her family and friends.

  • Connie

    My sincere condolences to all of Sue’s family. We were neighbours during the years that Sue managed the property next to us! Sue was wonderful. Always up for a chat. Her warm smile and friendly personality could light up a room. I was very surprised to hear of her passing. She will be missed by so many people. Friends and Family. We will all miss her!

  • Anne Marie (Bubs) Shaw

    I worked with Sue at the Magpie & Stump from when she started until I left Banff in 1984. She was a pleasure to work with and I remember her joy for life & friends. I was shocked to hear of her passing and I will miss her presence in this world. <3

  • Alison Douglas

    I met Sue at Bow Valley Community College about 10 years ago. We have quite the little group of girls and worked on this amazing project the 4 of us were given. Because of all the diverse input from everyone and come of Sus’s crazy ideas, our presentation was given excellent marks and used by the school as a project example of what can be done when everyone puts their heads together. I still have the project and will never forget the fun we had! Before leaving for BC Sue donated some horse items to me which I will keep and remember her by. She will be missed by everyone.

  • Barbie

    As a new hire at BC Ferries I was so fortunate to have Susan as my ‘buddy’. I was hired during COVID, so we met ‘virtually’ and worked alongside each other electronically. Susan provided me with the best support. Her kind and calm voice, walked me through some tough scenarios. Susan continued to cheer me on. I was so excited when we returned to the office so I could actually meet my ‘buddy’. Susan’s smile and sparkling eyes just lit up the room. Our work can be challenging and Susan was always so kind and gracious with each customer and co-worker too. Susan will be deeply missed. My condolences to all her friends and family.

  • Jessica Jefferson

    Susan and I worked together for the past five years, and from the day that she walked in for her interview, I knew she was an incredible person, who led with love and laughter. I would look forward to our meetings, often finding ourselves off-topic, wrapped up in memories of ‘the good-ole days’, and whatever that meant for each of us, and her hilarious stories and the excitement that poured out of her when talking about her treasured family and friends.

    I miss her a lot, and I think of her often. I always will.

    Susan’s spirit will forever shine bright in all of our hearts.

    My deepest condolences to you and your family during this difficult time.

    Rest in peace, dear Susan. You are so loved <3

  • Elly

    I met Susan when she joined BC Ferries and feel incredibly lucky to have known her. It is difficult to find the words to genuinely express how kind, thoughtful, and positive Susan always was. My deepest condolences to her family, who surely know best how she embodied these qualities. She is missed.

  • Harpreet Dhesi

    Susan will be missed dearly. I thought of her a few days before her passing wondering if I would run into her at work as I only come into the office twice a month at BCF. It was always so nice seeing her smiling face; she was so pleasant to work with and to be around, she was always happy and I loved that about her. My deepest condolences to her family and friends and I wish you all love and strength during this difficult time. Rest in peace Susan.

  • Kyla W

    I worked with Susan at BC Ferries. These last few years I have worked quite closely with her, it was so nice to get to know here. She was such an wonderful person, she always had a smile on her face and was just so lovely to talk to and work with. Her presence is greatly missed at work and I think of her often. Sending my dearest condolences. <3

  • Karen McCoy

    I met Sue in 1980 when she came on board to run the kitchen at Magpie. We worked together there for years…we became fast friends and inseparable. I am soooo shocked and saddened by her passing. We all are. A great light she was, full of humor and love for everyone around her. ❤️

  • Anna Kanary

    There is a significant void in our “Island” Banff tribe since Sue’s passing. Although I knew her for years in Banff, we got to know each other better and hung out more in Victoria. I’m going to miss our dinners out, playful dissing of reality show dramas and meaningful conversations at the coffee shop. May her beautiful soul rest easy and in peace.

  • Toni Pollmann

    My husband and I knew Sue for many years in Banff. Always a friendly face and good conversation. She was the glue that brought my friends together. I am truly sorry for your loss.

  • Susan Young-Smith

    Truly saddened to hear about Susan passing! I met her in Banff in the early 90’s and thought she was a very nice person! We hadn’t seen each after she moved to the Island but stayed in touch over social media! A big loss!

  • BRK

    Sue was a lovely woman who could always put a smile on your face.
    Although it’s been many years since I’ve seen her, I still smile whenever I hear her name.
    Another great one gone too soon.

  • Marc

    My aunt Susan will remain among the kindest souls a person could ever meet. She inherited that from her mom and our nana, who she loved so deeply and whose spirit she always maintained. And she lived a wonderful and fun life – always smiling, always cheerful, always very giving. She made all of our lives a little better, and we already miss her deeply. But somewhere, she’s listening to some very good music. 🙂

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