Rob was born and raised in Victoria and is a fourth-generation funeral director. He received early training at his grandfather’s and uncle’s funeral home (Egan Funeral Home) in Bolton, Ontario. Rob has been associated with McCall Gardens since 1986, when he started as an apprentice and then became a funeral director and embalmer and later the manager of advance planning.

After launching the first McCall’s website in 1998, Rob eventually left full-time employment at McCall Gardens to start his own company which assisted funeral homes throughout North America in the areas of technology, strategy and pre-planning. During this time he remained associated with McCall’s as a consultant. After selling his business, Rob rejoined McCall Gardens and once again is focusing on advanced funeral, cremation and memorial planning.

Rob has obtained the designation of CFSP (Certified Funeral Service Practitioner) and is a Certified Celebrant. Rob and his wife, Cindy, are proud parents of Haleigh and Noah and have a dog, Charlie, and cats, Jasper and Ellie. He has coached both children in hockey and lacrosse.

Rob can be reached by email at robin.heppell@mccallgardens.com.